With 168,000 associates in 140 countries, Accor is the European leader and one of the world\'s largest groups in travel, tourism and corporate services, with two major international activities:
- Hotels: nearly 4,000 hotels (morethan 45,000 rooms) in 90 countries, casinos, travel agencies and restaurants.
- Services to corporate clients and public institutions, 14 milion people in 34 countries used a broad range of services(food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.
With a network of 210 properties and over 40,000 rooms throughout Asia and the Pacific, Accor hotels can now be found in 15 countries.
Accor reservation Services has 9 Global Customer Care and Services Call Centres strategically located worldwide so as to provide a broad range of sales and customers service offerings to the Accor Group of Companies in Hospitality, Tourism and Leisure Industries. Accor Reservaton Services China operates a Call Centre in the heart of Guangzhou city. The Call Centre Service customers from Mainland China, Hong Kong and Taiwan by ways of phone, fax and email.