SAP China思爱普（北京）软件系统有限公司（SAP Active Global Support基本信息

SAP Active Global Support ensures that the core business processes of SAP\'s customers run safe and efficiently. With more than 3000 employees, we currently support more than 29,800 customers with more than 100.000 installations worldwide. With our help, customers can adapt their existing SAP solutions to changing market conditions and business requirements. SAP Active Global Support protects customer\'s investment and enables continuous improvement.
SAP Active Global Support consists of two main areas - Product Support and Solution Support. Product Support focuses on analyzing and fixing product issues remotely as well as delivering remote engineering services. Solution Support delivers technical risk and quality management and expert engineering services onsite. With SAP Active Global Support, our customers benefit from SAP\'s over 30 years of experience gained in supporting the industry\'s largest installed base. We help our customers reduce the total cost of ownership and maximize the return on investment of their SAP solutions.