北京力众华援技术服务有限公司
？？？ 成立于2006年，是一家为保险公司、商业银行、国有企业、在华跨国公司等大型金融机构提供综合第三方风险管理服务的公司，涉及医疗、家庭和汽车等金融消费品的客户服务和风险管理，并专门为B2B客户打造既能降低成本同时提升客服满意度的一站式解决方案。
？第三方风险管理
？？？ 国内的大型公司为了专注于自己的核心业务，愿意把客户服务、风险和数据的管理交给一家经验丰富、覆盖范围广的专门公司。
？？？？力众华援就是一家这样的专门公司，我们拥有一支具有丰富国内实践经验的本土运营团队，可以适应国内市场不同地区、不同文化下的管理能力和操作能力。同时关注单个风险成本相对较低但是风险群庞大的金融服务，因为庞杂的客户服务流程会产生存在潜在风险，我们都会通过标准化业务操作流程，在任何紧急情况下，做到尽力提升委托人终端消费者的客户经验，最终以最低成本扩大委托人在终端消费者心中的品牌效应。
我们的优势
？？？ 力众华援已经建立一个整合了全中国300多家三甲医院、800多家拖车公司、1000多家家用电器和数码产品维修商的服务供应商网络。特别对于中国这样一个大型快速发展的消费金融服务市场，通过力众华援的专业技能，可以在全国范围内提供最能够贴近终端消费者群体的客户服务。
？我们的客户和项目
中国最大的非寿险保险公司
中国最大寿险保险公司
一流的商业银行
？？？ 力众华援的服务理念和服务能力，已被中国金融服务市场的主要参与者所认可，各大项目的出色完成得到了客户好评。
我们的目标
？？？ 力众华援已经成长为中国同类公司的佼佼者之一。依靠富有经验的专业本土团队，我们已经具备为医疗、家庭、汽车和旅游相关的金融消费产品提供风险管理服务的能力。我们的服务专注于助人之所需和急人之所急，因此我们的客户风险管理系统不仅仅是一个简单、冰冷的IT系统，更是一种危急情况下的人性化客户关怀。在提供全套解决方案的目标之下，我们总是能够做到超出用户的想象，并且帮助他们做到超出终端消费者的想象。
？？？ 在未来的五年到十年里，我们希望可以成为：
在中国最好的，针对医疗保险的被保险人、家用电器和数据产品的用户、车主和旅行者的终端消费者服务机构。
在中国最强的，针对保险公司和商业银行消费型产品的第三方风险管理机构。
在中国最有效率的，针对客户与服务提供商之间信息流、财务流和顾客流的综合管理平台。
？力众人的职业规划
？？？ 为更好地服务客户及社会，力众秉承服务员工及合作伙伴的原则，视团队为资产，视人才为资源，并愿意以开阔长远的视野为每个团队成员量身定制职业生涯的规划。在当前高速发展过程中，力众热切欢迎有志于和公司共同成长的人才加入团队，协力打造团队及个人的事业平台。
？涉及健康医疗与财产风险相关的服务消费品之客户服务和风险管理，并擅长为企业或团体打造提升客户满意度的一站式解决方案。
Founded in 2006, Beijing LZ Assist Technical Service Co., Ltd. is dedicated to being a provider in the area of third party risk management service for large organizations in China such as commercial banks, state-owned enterprises, multinational companies, insurance companies, etc. LZ Assist contributes to focus on customer services and risk management about financial consumer products such health, family and auto, and specializing in providing B2B customers with one-stop solutions to lower the cost and improve customer satisfaction.
Third party risk management
To focus on its core business, large companies in China are willing to hand its customer services, risk and data management to a professional company with rich experience and extensive coverage.
LZ Assist is such a professional company that has an experienced local operation team, with management and operation ability to adapt to different regions and cultures in China’s market. Meanwhile, we focus on financial services which have lower individual risk cost but large risk group. Because complicated customer services process may cause potential risk, we will follow standard operating procedure, and take great efforts to enhance customer experience of end consumers under any emergency circumstances, and thus eventually expand our client’s brand effect in the hearts of end customers at lowest cost.
Our strength
LZ Assist has access to a service provider network of over 300 3A hospitals, over 800 trailer companies, and over 1000 home appliances and digital products maintenance in the mainland China. Relying on LZ Assist’s professional skills, we will provide various end consumer groups with the most intimate services throughout the country, especially in such a large and fast-developed consumer financial service market.
Our customers and projects
The largest non-life insurance company in China
The largest life insurance company in China
First-class commercial banks
29th Olympic Games— Beijing 2008 Olympic Committee
LZ Assist’s service concept and service capabilities have been recognized by the main participants of China’s financial services market, and the great accomplishment of various large projects has been well received by our customers.
Our mission
LZ Assist has become one of the leaders among similar companies in China. Relying on experienced professional local team, we have ability to provide risk management services about health, family, auto and travel related financial consumer products. Our services focus on being eager to help those in emergency and consider what they need. Therefore, our customer risk management system is not a simple and cold technical system but a kind of humane care in emergency. In order to provide our customers with complete solutions, we can always do what we can do that is beyond our customers’ imagination, and help them do what we can do that is beyond end customers’ imagination.
In the future 5 to 10 years, we wish to become:
The best provider in end consumer services for the insured in health insurance, home appliances and digital products users, car owners and travelers in China.
The most outstanding third-party risk management institution about consumer products of insurance companies and commercial banks in China.
The most efficient comprehensive management platform about information flow, financial flows and customer flows between customers and service providers in China
Career plan
In order to better serve our customers and society, LZ Assist holds a principle that staff serving is as important as partners serving. We regard our team as assets, talents as resources, and have willingness to make career plan for every team member from a long-term perspective. During the process of rapid development at present, LZ Assist warmly welcomes talents who have the right attitude and aptitude to grow with the company to join our team, and create a career platform for both team and individual.
