Steven Mok & Associates Executive Search Consu基本信息

Our client is a top five insurance service provider in Hong Kong. As Customer Service Manager, you will work closely with the department head to establish guidelines for and ensure the achievement of service excellence. You will also be playing an integral role within the customer service team to lead strategic projects on process re-engineering, business development, training and development of customer servicing agents. As a potential candidate for this challenging role, you are likely to have made the achievements: